Security & Compliance

Built for airlines that cannot afford security incidents.

aerolead.ai runs in environments where lost bags are multi-million dollar problems and regulators expect complete transparency. Every layer — from network to workflows — is designed so security is the default, not an afterthought.

SOC2-readyISO 27001 roadmapGDPR-alignedMulti-tenant isolation

Data Isolation

Per-airline tenancy with complete data separation. Dedicated VPCs and strict isolation of logs, metrics, and baggage data ensure no cross-tenant access is architecturally possible.

Encryption Everywhere

TLS 1.2+ in transit, AES-256 at rest. Encryption keys are held in managed HSMs with strict rotation policies — no plaintext data at any layer.

Least Privilege Access

Granular roles aligned to airline org charts. Short-lived credentials, hardware security keys for all production access, and complete auditability on every action.

Global Data Residency

EU, GCC, and APAC regional hosting with strict cross-border controls. Airlines choose where their data lives — fully compliant with regional regulatory requirements.

Standards & Certifications

  • SOC 2 Type II — program in flight with Big-4 aligned auditor and airline partners.
  • ISO 27001 — roadmap aligned to aviation data residency requirements.
  • Data residency — EU, GCC, and APAC regional hosting with strict cross-border controls.
  • IATA alignment — reporting and data structures follow IATA standards for baggage operations.

Data Protection

  • Field-level access policies for sensitive PNR and claim data.
  • Strict separation between production and lower environments.
  • Immutable audit logs for every configuration and access change.
  • GDPR-aligned data deletion workflows with full subject access support.

Operational Security

  • Hardware security keys required for all production access.
  • 24/7 monitoring and alerting on anomalous and abusive behaviour.
  • Regular penetration testing with aviation-experienced partners.
  • Incident response playbooks aligned to airline SLA requirements.

Compliance & Privacy

  • Data Processing Agreements tailored per airline and per-region regulatory context.
  • Support for subject access requests and deletion workflows.
  • Shared security model playbook clarifying aerolead.ai and airline responsibilities.
  • Token-based API authentication — no long-lived credentials in integrations.

Enterprise-ready from day one

Need a shared security model or custom DPA?

We work directly with airline security and procurement teams to provide the documentation, controls, and infrastructure options your compliance process requires.

Talk to our team