AI-powered baggage intelligence platform
One brain for fraud, claims & Lost & Found.
aerolead.ai gives airlines a single, AI-native layer across damage claims, baggage inspection, Lost & Found, and field operations — built to cut payout leakage, speed resolution, and give passengers a modern digital experience.
Financial impact
- • Reduce fraudulent & inflated payouts
- • Lower processing cost per claim
Operational excellence
- • Faster triage and resolution
- • IATA‑aligned, standardized reporting
Passenger experience
- • Self‑serve digital inspections
- • Transparent, mobile‑first claims
Six capabilities, one intelligence layer
Start with AI fraud prevention or Lost & Found, then expand across the rest of the baggage journey without re‑platforming.
AI fraud prevention
Reduce payout leakage.
- • 0–100 fraud scores per claim
- • Evidence‑backed decisions
- • Supervisor overrides with audit
Baggage inspection
Capture pre‑check‑in condition.
- • Passenger self‑serve inspections
- • AI‑assisted condition tagging
- • Flight‑linked photo records
Claims management
Digitize claim processing.
- • Digital claim submission
- • Before/after evidence views
- • Configurable workflows
Lost & Found
Modernize search & recovery.
- • Conversational item reporting
- • Structured inventory
- • AI item matching
Field agent ops
Empower airside teams.
- • Mobile‑first PWA
- • Standardized descriptions
- • Voice + offline support
Desk ops & WorldTracer
Centralize approvals & submissions.
- • KPI case dashboard
- • Edit/review queues
- • WorldTracer submission tracking